Terms of Service

Effective Date: 05 / 04 / 25

Website: www.resqme.co.bw

App Name: ResQMe

1. Introduction

Welcome to ResQME. By accessing or using our app or website, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

ResQME provides AI-powered tools to help prevent, report, and respond to Gender-Based Violence (GBV), with a strong focus on user safety, privacy, and accessibility.

2. Eligibility

You must be at least 13 years old to use the ResQME app. If you are under 18, you must have parental or guardian consent.

3. Use of the App and Website

By using ResQME, you agree:

  • To use the platform only for lawful purposes.
  • Not to impersonate others or provide false information.
  • Not to misuse emergency or reporting tools.
  • Not to harass, abuse, or threaten others through the platform.

4. User Responsibilities

You are responsible for:

  • Keeping your login information secure.
  • Using emergency features appropriately.
  • Ensuring reports are made truthfully and not maliciously.

5. Data & Privacy

We are committed to your privacy. Data collected through the app is handled in accordance with our Privacy Policy.

  • We do not retain any personal data without your consent.
  • Reports can be made anonymously.
  • All data is encrypted and protected using industry standards.

6. Emergency Features

The app provides emergency calling, location sharing, and reporting tools. These should only be used when necessary. Abuse of emergency services may result in suspension of access.

7. Discreet & Safe Mode

The ResQME app includes features like a disguised appearance and fast-exit mode for your protection. However, we cannot guarantee complete safety from physical or digital threats and advise users to exercise caution.

8. Limitation of Liability

While we aim to provide life-saving tools and support, ResQME is not a substitute for law enforcement or professional medical or legal advice. We are not liable for:

  • Delays in emergency response.
  • Inaccurate location data.
  • User misuse or false reports.

9. Account Suspension & Termination

We reserve the right to suspend or terminate access to users who violate these Terms or misuse the app.

10. Changes to the Terms

We may update these Terms from time to time. Continued use of the app constitutes acceptance of the revised Terms.

11. Contact

If you have any questions or concerns about these Terms, please contact us: